COVID-19 Practice Update
Here at The Lane Family Pet Centre, Luc Van Dijck and all the staff are committed to continue providing the best veterinary care to your pets throughout this difficult and unprecedented time. We have ensured that the practice times have remained the same and we are now able once again to undertake routine medical procedures such as boosters and spays as long as we all follow the guidelines below.
- Please wait outside or in the car with your pet and phone the practice or ring the bell to alert our team of your arrival.
- You will be required to wash your hands on entering our premises.
- We request, that where possible, only one person accompanies their pet to the appointment.
- Please adhere to the 2 meter distance rule when able, both with other clients and our Staff.
- When collecting medications, pet food, or repeat prescriptions please wait outside and ring the bell to alert the team of your arrival.
- If you have been diagnosed with, are showing the symptoms of Covid-19, are self-isolating, have been in contact with someone with coronavirus or have travelled from a high-risk country Please do not come into the practice. Call us on 01942242464 and we will do our best to ensure you pet gets the care it needs.
- We would prefer to avoid cash payments, so please bring your bank card for payment where possible.
- We will continue to clean to medical grade standard multiple times daily
- Our team have worked tirelessly to ensure that our plans are up to date and as effective as possible, with this in mind I would like to thank all my staff for their endurance and dedication during this time.
Many of you may have concerns regarding your pets and we would like to reassure you that according to the World Organisation for Animal Health the current spread of Covid-19 is a result of human to human transmission, and, to date, there is no evidence that companion animals can spread the disease. If evidence of this changes we will be sure to update you as soon as possible via the website and via email.
Finally we would all like to thank you for continuing to support a local business and one of the last independent veterinary practice left in our area.
Thank You and Stay Safe.
Luc Van Dijck